---

Digital Recording
Capture911™ systems record analog, digital, and VoIP phones, as well as analog and digital (T-1) trunks, analog radios, and consoles. The system provides access to recordings and real-time monitoring from any PC. It offers redundant power supplies, mirrored hard drives, and unlimited storage. Capture911™ has more than a dozen customizable search options including ANI/ALI information. Additional features include flagging, tagging, and multiple integrations.

Public Safety Brochure
Minneapolis 911 Wins National Call Center Award
Evaluating Emergency Calls
Public Safety Testimonials

 

Capture-911™ offers online storage for instant desktop access to recordings and removable hard drives for easy-to-access archived data. Users can differentiate calls by tagging them with customized public safety attachments for optimal analysis and fast reporting.

---

Your Motorola Trunk System can supply lots of information about what is happening at all times. So much information in fact, that if you don't filter it and split it up into smaller streams, you'll never get anything valuable from it. GenSPOut is powerful enough to split out the data, filter the data and send it where YOU want it to go.

---

Dispatcher Evaluation
Quality911™ is a quality assurance tool that enables you to evaluate and score calls to identify employee training and coaching needs. Grade voice and screen performance in real time or play back at your convenience. Communication centers can customize the evaluations to meet APCO and CALEA requirements. This solution can be used in conjunction with Capture911™ or as a stand-alone option with any other call recording application.