Digital Voice Recorders – Telephone Recording Devices
Commercial Electronics' digital voice recorders have been installed in virtually every industry requiring call recording, quality assurance call monitoring, screen capture and call accounting. Our digital voice recorder systems include an array of options from recording-on-demand and selective recording to monitoring and evaluation.
Regardless of your applications, Commercial Electronics' logging equipment and digital voice recorders offer complete ease of integration with your existing infrastructure and allow flexibility to upgrade as the technology advances. Compared to standard audiocassettes, reel-to-reel or VHS tapes, the storage capacity of our logging equipment and digital voice recorders is unmatchable. The compression and maximizing storage capacity options offered by our digital voice recorders will be hard to find on other telephone recording devices.
Digital Voice Recorders – Logging Equipment
Call Logging
Commercial Electronics' digital voice recorders and logging equipment offer an array of options from recording-on-demand and selective recording to monitoring and evaluation. The storage capacity of the digital audiotapes on our logging equipment and digital voice recorders when compared to standard audiocassettes, reel-to-reel or VHS tapes unparalleled.
Our digital voice recorders and logging equipment offers compression and maximizing storage capacity options you won't find on other telephone recording devices. In addition, we offer a Windows compatible report generator that allows you to generate reports on phone usage and costs using data collected from your PBX system. Through a serial connection with the PBX system, our digital voice recorders and logging equipment captures call detail information on every call that comes into or goes out of your phone switch.
The sophistication of our digital voice recorders and logging equipment means reports are generated in a matter of seconds, not hours or even days. The ease and speed with which the digital voice recorders and logging equipment and call logging system operates allows you to customize reports and obtain information in whatever format best serves your call logging needs.
In addition, regardless of your applications, Commercial Electronics' logging equipment and digital voice recorders allow flexibility to upgrade as the technology advances and complete ease of integration with your existing infrastructure.
Digital Voice Recorders – Call Accounting, Call Monitoring
Most voice loggers do a great job of call tracking recording and replaying. However, the ease and speed with which messages are found is what really differentiates digital voice recorders and other logging systems. Making a call tracking recording is easy; but being able to find a specific recording quickly among potentially thousands requires a full capacity call accounting and call monitoring system, which is what Commercial Electronics' digital voice recorder equipment features.
With our digital voice recorders you get not only the standard information on source of a call, telephone number and name of caller, but our digital voice recorders also offer automatic integration of this data into the call tracking record. With this integration capacity, our digital voice recorders greatly enhance search ability when searching among hundreds or thousands of calls.
In addition, the effectiveness of our digital voice recorders is actually enhanced by the complexity of the system; search parameters beyond date, time and channel, such as Caller ID, ANI / ALI, customer name, account number, etc., all enhance the effectiveness of our digital voice recorders.
Click here to go directly to the Commercial Electronics Corp. home page for more information on our digital voice recorders, call logging and tracking systems.
