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Public Safety Solutions PSAP Quality & Response
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Call Center Solutions Monitoring & Recording
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Interview Room Recording Audio & Video 
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Installation & Support Quality Service
  • north suburban

    North Suburban Emergency Communications Center

    The North Suburban Emergency Communications Center is a consolidated PSAP serving police, fire and EMS departments in suburban Chicago. On an annual basis, a staff of 53 handles more than 215,000 incidents.
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    It is the best purchase I have made in 20 years, and I am not easily impressed.
    Sherrill Ornberg
    North Suburban Emergency Communications Center
    Executive Director
  • parkland
    Parkland Health & Hospital

    Administering exceptional healthcare, Parkland Health & Hospital System has provided community healthcare services to the residents of Dallas County, Texas since it was established in 1894.
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    A good call recording system was a must.

    Sheila Cook-Dolciame
    Parkland Health Hospital
    Director, Call Center Operations

  • harris county
    Harris County Mobile Command Unit

    The Harris County Sheriff’s Office Mobile Command Unit was awarded the 2009 “911 Outstanding Call Center Award” by the
    E9-1-1 Institute and National Emergency Number Association (NENA). The specialized unit was recognized for its excellence in providing and maintaining emergency communications during Hurricane Ike.
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    The customer support has been tremendous.

    Sgt. John Byrd
    Harris County Sheriff's Office
    Mobile Command Post Operations

  • northwestNorthwest Central Dispatch System

    NWCDS chooses HigherGround’s next generation of public safety recording and dispatcher evaluation solutions. Northwest Central Dispatch System (NWCDS) is one of the largest consolidated emergency dispatch systems in Illinois.
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    We have a unique mix of needs and the solution chosen supports them all.
    Cindy Barbera-Brelle
    Northwest Central Dispatch System
    Executive Director

Tradeshows

ACIC

ACIC

Date: May 8-10

Hot Springs, AR

Texas Jail Assn. Conf.

Texas Jail Assn. Conf.

Date: May 14-18

Austin, TX

Michigan 911 Conf.

Michigan 911 Conf.

Date: May 20-23

Lansing, MI

Railway Systems Conf.

Railway Systems Conf.

Date: May 21-23      

Cincinnati, OH

National NENA Conf.

National NENA Conf.

Date: June 9-14    

Long Beach, CA

TX Chief Deputies Conf.

TX Chief Deputies Conf.

Date: June 12-15

Kerrville, TX

WA APCO 2012

WA APCO 2012

Date: June 20-21

Kennewick, WA

TX Gang Investigators

TX Gang Investigators

Date: June 25-29     

San Antonio, TX

AZ APCO/NENA 2012

AZ APCO/NENA 2012

Date: July 8-10

Litchfield Park, AZ

TX ISD Chiefs Conference

TX ISD Chiefs Conference

Date: July 17-20

Montgomery County, TX

TX Municipal Police Assn.

TX Municipal Police Assn.

Date: July 27-30

Dallas, TX

Crimes Against Children

Crimes Against Children

Date: August 13-16      

Dallas, TX

APCO Intl. Conference

APCO Intl. Conference

Date: August 19-22

Minneapolis, MN

Kentucky EMS

Kentucky EMS

Date: September 4-7

Bowling Green, KY

ASIS 2012

ASIS 2012

Date: September 10-13

Philadelphia, PA

ACCA 2012

ACCA 2012

Date: September 19-20

Austin, TX

When Words Matter

When Words Matter

Date: October 9-12

St. Paul, MN

CO APCO/NENA

CO APCO/NENA

Date: October 12

Longmont, CO

OK APCO/NENA

OK APCO/NENA

Date: October 15-17

Norman, OK

IL 911 2012

IL 911 2012

Date: October 21-24

Springfield, IL

CACs of TX

CACs of TX

Date: October 22-24

Austin, TX