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    North Suburban Emergency Communications Center

    The North Suburban Emergency Communications Center is a consolidated PSAP serving police, fire and EMS departments in suburban Chicago. On an annual basis, a staff of 53 handles more than 215,000 incidents.

    It is the best purchase I have made in 20 years, and I am not easily impressed.
    Sherrill Ornberg
    North Suburban Emergency Communications Center
    Executive Director
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    Parkland Health & Hospital

    Administering exceptional healthcare, Parkland Health & Hospital System has provided community healthcare services to the residents of Dallas County, Texas since it was established in 1894.

    A good call recording system was a must.
    Sheila Cook-Dolciame
    Parkland Health Hospital
    Director, Call Center Operations
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    Harris County Mobile Command Unit

    The Harris County Sheriff’s Office Mobile Command Unit was awarded the 2009 “911 Outstanding Call Center Award” by the E9-1-1 Institute and National Emergency Number Association (NENA). The specialized unit was recognized for its excellence in providing and maintaining emergency communications during Hurricane Ike.

    The customer support has been tremendous.
    Sgt. John Byrd
    Harris County Sheriff's Office
    Mobile Command Post Operations
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    Northwest Central Dispatch System

    NWCDS chooses HigherGround’s next generation of public safety recording and dispatcher evaluation solutions. Northwest Central Dispatch System (NWCDS) is one of the largest consolidated emergency dispatch systems in Illinois.

    We have a unique mix of needs and the solution chosen supports them all.
    Cindy Barbera-Brelle
    Northwest Central Dispatch System
    Executive Director

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