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North Suburban Emergency Communications CenterThe North Suburban Emergency Communications Center is a consolidated PSAP serving police, fire and EMS departments in suburban Chicago. On an annual basis, a staff of 53 handles more than 215,000 incidents.
“ It is the best purchase I have made in 20 years, and I am not easily impressed.” Sherrill Ornberg
North Suburban Emergency Communications Center
Executive Director -
Parkland Health & HospitalAdministering exceptional healthcare, Parkland Health & Hospital System has provided community healthcare services to the residents of Dallas County, Texas since it was established in 1894.
“ A good call recording system was a must.” Sheila Cook-Dolciame
Parkland Health Hospital
Director, Call Center Operations -
Harris County Mobile Command UnitThe Harris County Sheriff’s Office Mobile Command Unit was awarded the 2009 “911 Outstanding Call Center Award” by the
E9-1-1 Institute and National Emergency Number Association (NENA). The specialized unit was recognized for its excellence in providing and maintaining emergency communications during Hurricane Ike.“ The customer support has been tremendous.” Sgt. John Byrd
Harris County Sheriff's Office
Mobile Command Post Operations -
Northwest Central Dispatch SystemNWCDS chooses HigherGround’s next generation of public safety recording and dispatcher evaluation solutions. Northwest Central Dispatch System (NWCDS) is one of the largest consolidated emergency dispatch systems in Illinois.
“ We have a unique mix of needs and the solution chosen supports them all.” Cindy Barbera-Brelle
Northwest Central Dispatch System
Executive Director
Tradeshows
National NENA
Date: Jun 16-18
Charlotte, NC
Washington APCO
Date: Jun 19-21
Kennewick, WA
Idaho 911 PSAP Seminar
Date: Jun 30
Meridian, ID
AZ APCO/NENA
Date: Jul 8
Litchfield Park, AZ
APCO 2012
Date: Aug 18-21
Anaheim. CA
Austin Contact Center
Date: Sep 28
Austin, TX
Railway Systems
Date: Sep 29 - Oct 1
Indianapolis, IN
Kentucky EMS
Date: Sep 30
Bowling Green, KY
Oklahoma APCO/NENA
Date: Oct 14-16
Norman, OK
Virginia APCO/NENA
Date: Oct 22-25
Roanoke, VA
Commercial Electronics
Commercial Electronics’ mission is to provide intelligent and intuitive recording solutions
for the emergency services, call center and interview room markets. We focus on customized integration and proactive service to meet the specific needs of each client.
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